Preguntas frecuentes

Top up your wallet, pick a product, and pay from your balance. Delivery is usually instant.

Crypto (USDT/TRX), Iranian Rial via Zarinpal, Binance Pay, and Telegram Stars.

Most orders are delivered automatically within seconds of payment.

Warranted products are covered: if something goes wrong inside the warranty period, the unused days are refunded to your wallet. Full details are on the store rules page.

Yes — thousands of orders delivered, automated delivery, and active support via our bot and website.

We buy in volume and offer cost-effective plans, so prices are lower than buying directly. Each product page lists its exact terms.

No — you can buy directly on the website. Your wallet and orders are shared between the bot and the site.

🔐 Logging in when your account looks like email:pass:2FA The third part is a 2FA secret key — it is NOT a password. It generates a fresh 6-digit code every 30 seconds. Steps (ChatGPT, NordVPN, and most sites): 1. Open the site/app and sign in with the email and password. 2. When it asks for a two-factor / authenticator code, open 2fa.live, paste the long secret key, and press Submit — you get a 6-digit code. 3. Type that code into the site quickly (it expires in ~30 s). If it's rejected, generate a fresh one and retry. 💡 You can also add the secret key manually in Google Authenticator (Add → Enter a setup key) to generate codes on your phone.

📧 The site asks for a code sent to the account's email That's an email verification code (different from 2FA). If your product didn't include mailbox access, we fetch the code for you: 1. Find the delivery message of your order in this chat. 2. Reply to it saying the site asked for an email code — include the order number (e.g. Order #123). 3. Support reads the code from the mailbox and sends it to you. ⏱️ Do this while you're at the code screen — codes expire quickly.

💎 How to redeem a Gemini Pro activation link 1. In your browser, sign in to the Gmail you want Gemini Pro on (a clean browser profile or incognito window works best). 2. 🇮🇷 If Google is restricted in your country, connect a VPN first and keep the same location during the whole process. 3. Open the activation link from your delivery message. 4. Follow Google's prompts and confirm — Pro activates on your own Gmail. ✅ It's a full subscription on your account, not an invite. ❗ If the link says used / invalid / expired, request a replacement (see the Warranty topic).

🌍 "403", "this offer isn't available in your country", "plan not available in your location" The activation page checks the IP you open it from, not the account. 1. Connect a VPN to United States, Germany or the UK (not Iran, not Turkey). 2. Close Chrome completely and open it again — a tab that was open before the VPN keeps the old IP. 3. Sign in with only the Google account the plan is for (sign the others out), no Incognito. 4. Paste the link again and press Activate. "This account is ineligible for higher rate limits" / "not eligible" That is Google talking about the account, not the link: • it already has (or recently had) a Gemini / Google One AI plan, • it is a Workspace / school / company account, • or its age is not verified (myaccount.google.com → Personal info → Birthday, 18+). Try a different personal Gmail that has never had a Google AI plan — the link is still valid.

🔁 "This code has already been redeemed" Every link is checked right before delivery, so in almost every case it was redeemed by another Google account that was signed in in the same browser when you opened it. • Open one.google.com on each Gmail you have — the plan shows there on the one that got it. • Check the Gmail inbox of each account for a "Welcome to Google AI Pro" email. If none of your accounts has it and it is still within 24 hours of delivery, open a ticket from that order (📦 My Orders → the order → Contact support) and say which Gmail you tried — we ask the supplier for a replacement. After 24 hours the link's own guarantee has passed and a replacement is not possible.

⏳ "My 18-month plan was downgraded after a few days/weeks" What the price covers is the activation: a working link, warranted for the first 24 hours, and the plan being active on your account when you activate it. The plan itself belongs to Google and can be ended by Google at any time — that is why an 18-month plan costs a few dollars and not $340. • Product page says a warranty period (e.g. W1M = 1 month): inside that period open the order in 📦 My Orders and tap ♻️ Warranty — you get a new link. • Outside the period, or no period stated: the order is closed; a fresh link is a new order. To make a plan last, use a clean personal Gmail that never had a Google AI plan, do not change its recovery details, and keep using the same country in your VPN.

💳 Spotify, Apple Music, Notion, LinkedIn — "add a payment method" These are promo links that activate on your own account. The service asks for a card to keep on file even though you pay 0 — it is stated on the product page. • Spotify / Apple Music: a real Visa or Mastercard is required; generated or virtual cards are rejected. No card → the link cannot be used, and a used link cannot be reissued. • Notion / LinkedIn: the details we send with the order (or in the product guide) usually go through; if the page refuses them, refresh once and try again. Region matters too: keep the VPN on the country the product page names while you redeem.

🎓 Coursera Plus Activating: nothing is emailed to you — the login details are in the order itself (📦 My Orders → the order). Sign in at coursera.org with them, then: 1. change the name and the password, 2. add your own recovery email, 3. connect your Google or Facebook login (recommended). The account's email itself cannot be changed. "It says my membership was cancelled" / no Plus anymore: inside the warranty period printed on the product (usually 1 month) open the order and tap ♻️ Warranty for a replacement. Outside it, the order is complete. Some courses are English-only regardless of the plan — that is Coursera's catalogue, not the account.

▶️ YouTube Premium family slot It activates on your own Gmail: after ordering, send that Gmail when the bot asks. You then get an invitation email from Google — open it on the same Gmail and tap Join family. Until you accept, nothing is Premium yet. Still seeing ads? Your VPN country has no YouTube Premium (Iran included). Use the country the product page names, sign out and back in, and check youtube.com/paid_memberships. Never leave the family group yourself — leaving ends the slot and the warranty with it. Slots cannot be moved to another Gmail.

🤖 Shared ChatGPT Plus / Pro accounts These are shared seats, which is why they cost a fraction of the real price and why the warranty is short — 1, 3 or 7 days, as printed on the product. "Logged out", "wrong password" or "account deactivated" after that period is the normal end of the seat. Inside the period: 📦 My Orders → the order → ♻️ Warranty for a replacement. Business slot / invite: you join a Business workspace as a member with your own email — all Business features, but no admin access and no other members visible to you. Login asks for a code? See 🔐 Login with email:pass:2FA and 📧 It asks for an email code in the FAQ.

🏦 "I paid but my wallet did not change" • Zarinpal (Rial): if the bank page did not return you to the shop, the payment was not confirmed to us. The bank reverses it to your card within 24–72 hours; do not pay again. If it is still missing after 72 h, send the tracking number from the bank SMS. • USDT / TRON / other crypto: credited after network confirmations, usually 5–30 minutes; send the transaction hash if it is not there after an hour. • Binance Pay: usually instant; send the order id from the Binance receipt. Every completed top-up is listed in 💰 Wallet → History. When the Rial gateway is temporarily off, the crypto methods keep working.

🛒 What to know before ordering • "Account" in the title = we deliver an email + password (do not change its recovery details). "Link" / "Redeem" / "Slot" = it activates on your own account. • VPN: activation pages check your IP — Gemini, YouTube, Spotify and most others need the country the product page names. • Warranty (W1M, 30D, 7D…) covers the product not working; it does not cover wrong region, a changed password, or leaving a family group. • Delivery is automatic for most products within minutes; pre-orders say so in the title. • Out of stock? Tap 🔔 on the product page and the bot messages you when it is back. • Family owner or member? Slots make you a member of an existing family/workspace.

🛡️ Logging in to a NordVPN account (email:pass:2fa) 1. Open the NordVPN app → Log in → enter the email and password. 2. If it asks for a 6-digit authenticator code: the third part of your delivery is the 2FA secret — paste it at 2fa.live to get the code (see the 2FA topic for details). 3. Log in on up to the allowed number of devices; don't change the account's email or password. ❗ Trouble within warranty → request a replacement from My Orders.

♻️ Warranty & replacement • The warranty period is written in the product title (e.g. 24H warranty, 30D full warranty, without warranty). • If the product stops working within that period, the unused days are refunded to your wallet — e.g. a $5 / 30-day product that dies on day 15 returns $2.50. A replacement can be offered instead if you prefer one. • Products sold without warranty are final sale. How to claim: 1. 📦 My Orders → open the order → tap ♻️ Request replacement, or 2. Reply to your delivery message describing the problem. Keep your warranty valid: • Don't change the account's email/password unless the product says you may. • Don't share the account or log in from many devices/IPs at once. • Report problems as soon as they appear. 📋 Full store rules: /rules

🚫 The account got locked or disabled If it happens within the warranty period, request a replacement: 📦 My Orders → the order → ♻️ Request replacement. How to avoid locks: • Don't change the password/email right after receiving the account. • Use one stable IP/VPN location — hopping countries triggers security locks. • Don't log in on many devices at the same time. • Start using the account normally; avoid bulk/rapid actions on day one.

👤 Can I get it on my own account / extend my current plan? There are two kinds of products — the title/description tells you which: 1. Ready accounts (e.g. "ChatGPT Plus acc"): you receive a separate, pre-made account with its own email. It can't extend your personal account. 2. Activations on YOUR account (e.g. "ACTIVATION LINK … Gemini Pro", "activated on your own Gmail"): the subscription goes onto your own email/account. 💡 Not sure which to buy? Open a 💬 Support ticket and tell us what you need — we'll point you to the right product.

💳 How can I pay? Top up your wallet once, then buy anytime. Available methods (💰 Wallet → ➕ Top up): • 🏦 Rial — Iranian bank cards via payment link • 💵 USDT — TRC-20 / BEP-20 / TON (your permanent deposit address; TON usually has the lowest fee) • 🪙 TRX (Tron) • 🟡 Binance Pay — internal transfer by UID, zero network fee • ⭐ Telegram Stars 💳 Visa / MasterCard: buy Telegram Stars inside Telegram with your card, then top up with Stars — that's the card route. Your balance is kept in USD.

🔑 I bought an API key — how do I use it? • Setup details (base URL / endpoint, limits, examples) are in the product description and your delivery message — read both first. • Use the key exactly as delivered; don't share it (shared keys get rate-limited or disabled). Errors: • 401 unauthorized / key disabled within warranty → 📦 My Orders → the order → ♻️ Request replacement. • Empty/malformed responses usually mean a proxy or wrong base URL — re-check the endpoint from the product description. Still stuck? Reply to your delivery message with the exact error text.

⚡ Delivery time • Orders are delivered automatically within seconds after payment — the account/code arrives as a message (large orders also include a .txt file). • Wallet deposits (USDT/TRX) credit automatically after network confirmation, usually a few minutes. Nothing arrived? 1. Check 📦 My Orders — the credentials are saved on the order. 2. If the order shows paid but undelivered after a few minutes, open a 💬 Support ticket with the order number — we'll fix it fast.