Store Rules

Effective 2026-08-22 — applies to orders placed on or after this date.

  1. 1. Codes, links and redeemables

    Covers activation links, gift-card codes, vouchers and license keys. The warranty covers one thing: that the code or link is valid and unused at delivery. Check it immediately after you receive it. Once redeemed, applied or activated there is no warranty — not for a ban, a revocation, a region block, or the provider cancelling it afterwards. If it reads used / invalid / expired before you redeem it, you get a replacement or a full refund.
  2. 2. No-warranty products are final sale

    If the product says without warranty / no warranty, it is sold as-is. No refund, no replacement, whether it stops working in five minutes or five months. The price is lower because the risk is yours.
  3. 3. Warranted products: the unused days come back

    A valid claim inside the warranty period is refunded pro-rata as wallet credit: a 30-day warranty bought for $5 that dies on day 15 returns $2.50. The clock starts at purchase, not at first use — buy it and sit on it for 20 days and you have spent 20 days of warranty. A replacement can be offered instead if you prefer one.
  4. 4. Refunds go to your wallet

    Every refund we issue is credited to your wallet. We do not send money back to a card, bank account or crypto wallet — several of the payment methods we accept cannot be reversed at all.
  5. 5. The warranty is what the product page says

    The period is stated in the product title or description. If a product states no period, do not assume one; support will judge the claim on its merits.
  6. 6. What voids a warranty

    Changing the account's email, password or 2FA (unless the product says you may), sharing or reselling it, or signing in from many devices or locations at once voids the warranty. Report problems as soon as they appear.
  7. 7. Details you give us are your responsibility

    Top-ups and social orders are delivered to the player ID, username or link you supply. If those details are wrong, the order is delivered as instructed and cannot be refunded.
  8. 8. Social/SMM orders

    If an order delivers only partly, the undelivered portion is refunded automatically. Drops or losses after an order completes are not covered.
  9. 9. Wallet balance is store credit

    Anything you add — crypto, Rial, Binance Pay, Telegram Stars or any other method — can only be spent on purchases here. Top-ups are final: we do not return balance to your bank account, card or crypto wallet, and we do not convert it to cash, for any reason. Balance does not expire. Exception: shop owners may request payout of margin they have earned from sales in their own shop, under the reseller payout terms. This does not apply to topped-up balance.
  10. 10. One open ticket at a time, about one order

    Open a ticket from the order it concerns. While a ticket is open, or while support has not yet replied, please do not open another — support reads a conversation, not a stream. Payment problems that have no order behind them can always be raised on their own.
  11. 11. Provider terms are yours to accept

    Accounts and subscriptions remain subject to the original provider's terms. Where a provider restricts sharing or resale, that risk is priced into the product and covered only by the warranty period stated on it.
  12. 12. These rules can change

    The effective date is shown at the top of this page. Rules apply to orders placed on or after that date; earlier orders are judged by the rules in force when they were bought.